age365 — Legal Document

age365 Terms and Conditions

This document sets out the full terms for using the age365 platform. Please read every clause carefully before creating an account — by agreeing to these terms you confirm that you have understood and accepted all rules.

21+ Only SSL Secured Bengali and English Support bKash, Nagad, Rocket
Last updated: January 2025 — Any changes to this document will be published on the age365 website.
Section 1

General Provisions

These Terms and Conditions ("Terms") form a legal agreement between users of the age365 platform ("User" or "Member") and the entity operating age365 ("age365"). The purpose of this agreement is to define the rights and responsibilities of both parties in relation to all services available on the platform — including online casino games, sports betting, live casino and others.

By creating an account on age365, or by starting to use any of its services, the User confirms that they have read, understood and accepted every clause of these Terms. If you do not agree with the Terms, you are requested to refrain from using the platform.

age365 reserves the right to amend these Terms at any time. Continued use of the platform after any amendment will be considered acceptance of the updated Terms. To learn more about age365, please visit our About Us page.

Section 2

Account Registration and Eligibility

2.1 Age Requirement

To open an account on age365 and take part in any betting or casino activity, the User must be at least 21 (twenty-one) years of age. Participation by minors is strictly prohibited. age365 may request relevant documents to verify age at any time.

2.2 One Account Policy

Each individual is permitted only one account. If the same person creates multiple accounts, all accounts may be suspended or closed and any balances held in those accounts may be forfeited.

2.3 Accuracy of Information

The name, address, date of birth, mobile number and all other details provided at registration must be accurate and complete. age365 reserves the right to close an account and withhold any pending withdrawals if false information is found to have been provided.

2.4 Password Security

It is the User's own responsibility to keep their account login details confidential. Sharing login details with any third party is prohibited. If unauthorised access to the account is suspected, the support team must be notified immediately.

Section 3

Deposit and Withdrawal Policy

3.1 Deposit Methods and Limits

Deposits on age365 can be made via bKash, Nagad, Rocket and bank transfer. For bank transfers, major commercial banks including Dutch-Bangla Bank, BRAC Bank and Islami Bank are accepted. The minimum deposit amount for each method is ৳100.

3.2 Withdrawal Methods and Limits

Withdrawals can also be made via bKash, Nagad, Rocket and bank transfer. The minimum withdrawal amount is ৳1,000. Requests generally take between 15 minutes and 2 hours to process.

3.3 Identity Verification

Before processing a withdrawal, age365 may carry out an identity verification process. A copy of a national identity card or passport may be requested for this purpose. For details on how your financial information is protected, please read our Privacy Policy.

3.4 Suspicious Transactions

If any transaction appears suspicious, age365 reserves the right to place it on hold and conduct further verification. If an account is found to be involved in fraudulent activity or money laundering, it will be permanently closed.

Section 4

Bonuses and Promotional Offers

4.1 Welcome Bonus

New members can receive a 120% bonus on their first deposit, up to a maximum of ৳8,000. To withdraw the bonus, the bonus amount must be wagered 25 times. For example, a ৳1,000 deposit earning a ৳1,200 bonus gives a total balance of ৳2,200, and to withdraw the bonus, ৳1,200 × 25 = ৳30,000 must be wagered.

4.2 Bonus Terms of Use

  • Bonus funds cannot be withdrawn directly — withdrawal is only possible after the wagering requirement has been met.
  • Another bonus cannot be activated while one is already in progress, unless specifically permitted under the relevant terms.
  • If bonus abuse or an attempt to claim bonuses through multiple accounts is detected, the bonus may be cancelled and the account suspended.
  • age365 reserves the right to modify or withdraw bonus terms at any time.

4.3 VIP Cashback

The age365 VIP programme has four tiers: Bronze (up to 0.2% weekly cashback), Silver (up to 0.4%), Gold (up to 0.6%) and Platinum (up to 0.8%). Cashback is calculated based on total net losses for the week. For example, a Gold member with a net loss of ৳20,000 in a week will receive ৳20,000 × 0.6% = ৳120 cashback. Progression to higher VIP tiers depends on consistent activity on the platform.

Section 5

Betting and Gaming Rules

5.1 Bet Acceptance and Cancellation

age365 reserves the right to cancel any bet in cases of technical error, incorrect odds or unusual circumstances. For accepted bets, results will be determined based on the official announcement of the relevant sports authority.

5.2 Misuse of Software and Systems

Using bots, automated software or any other unauthorised method to play games or place bets is strictly prohibited. If such misuse is detected, the account will be closed immediately and any winnings will be forfeited.

5.3 Game Results

age365's game software is audited and verified on a regular basis. The outcome of each game is determined by a Random Number Generator (RNG), which is free from any external influence.

5.4 Service Interruptions

If a game or bet is left incomplete due to an internet disconnection or server issue, age365 will generally review the transaction record to make a determination. The data stored in the system will be considered final.

Section 6

Prohibited Conduct

The following conduct is strictly prohibited on age365:

  1. Creating an account using a false identity or another person's information.
  2. Attempting to gain unauthorised access to another user's account.
  3. Using collaborative betting, match fixing or similar fraudulent methods against the platform.
  4. Operating multiple accounts for the purpose of claiming bonuses.
  5. Attempting to access the system through hacking, malware or any other harmful means.
  6. Using the platform for money laundering or any illegal financial activity.
  7. Harassing, threatening or behaving offensively towards other users.

If such conduct is detected, age365 reserves the right to close the account, forfeit the balance and take legal action.

Section 7

Responsible Gaming

age365 believes that entertainment should be controlled and mindful. Tools such as deposit limits, self-exclusion and cooling-off periods are available on the platform, which users can activate as they see fit. Gambling should never be viewed as a source of income — it is purely a form of entertainment.

For detailed guidance on gaming addiction or problem gambling, please visit our Responsible Gaming page. Resources and self-help advice are available there.

Section 8

Mobile App and Technical Usage

The age365 Android (APK) and iOS apps are available through official channels. Downloading the app from third-party sources may create security risks, and age365 will not be responsible in such cases. The same terms and conditions apply to use of the mobile app.

Copying, distributing or modifying any part of the platform is prohibited. The User is granted the right to use age365's services on their own device for personal use only.

Section 9

Privacy and Data Protection

age365 places the highest importance on protecting users' personal data. User information is stored using SSL encryption and modern security technology. Full details of how data is collected, stored and used are set out in the age365 Privacy Policy.

Information provided at registration will be used only for the purpose of delivering services and verifying identity. Information will not be sold or shared with third parties, except in specific circumstances as noted in the Privacy Policy.

Section 10

Account Suspension and Closure

10.1 Closure at the User's Request

A User may request closure of their account at any time by contacting the support team. Before the account is closed, all pending bets will be settled and any withdrawal requests will be processed.

10.2 Suspension by age365

age365 reserves the right to temporarily or permanently suspend any account in the event of a breach of these Terms, detection of suspicious activity or for security reasons. The User will be informed of the reason for suspension through the support channel.

Section 11

Support and Dispute Resolution

age365 provides support in Bengali and English via live chat and email, seven days a week, twenty-four hours a day. If there is a complaint or dispute, the first step is to seek resolution directly through the support team.

Contact the support team: [email protected]

For answers to common questions about the support process, please visit our FAQ page.

Section 12

Limitation of Liability

age365 will not be liable for any potential loss suffered by a User as a result of a technical error, server outage or disruption to a third-party service. Each User participates in betting and gaming activities consciously and of their own accord.

age365 does not guarantee any winnings from betting or gaming and will not be directly liable for any financial loss incurred by a User.

Section 13

Amendment and Effectiveness of Terms

These Terms are written in Bengali and the Bengali-language interpretation shall be considered final. age365 may amend this document at any time, and the date of amendment and a summary of changes will be published on the site.

If any clause of these Terms is found to be legally unenforceable, the remaining clauses will continue in full force. Support is available in both Bengali and English for the convenience of users.

Join age365 Today

Once you have read the terms and conditions, create an account and enjoy the 120% welcome bonus.

Go to the age365 login page